Three ERNIans in the U.S.A.

Since the beginning of 2018, starting with our market entry to the U.S., a group of three ERNI experts has been performing work for our medical technology customer in the States. What is it like to be working in the U.S.A. and how are our colleagues doing overseas? We talked to one of them - Nuria Lluch, our Barcelona Lab Manager about the experiences.

Nuria, when did you arrive and how long you will stay?

We arrived from Barcelona, Spain in the middle of May to Nashua, New Hampshire, U.S and we are working in the first phase of a project until the end of August.

Have you worked in the U.S.A. before?

Before this, all my previous projects were related to Swiss, German or Spanish customers, and I was very happy about this opportunity to work with U.S. customers. It is my first experience working in this country and also working together with an American team; I have the opportunity to work side by side with the Service Software development team. I must say it is an amazing experience.

What do you like the most about the project?

To collaborate in a professional environment, surrounded by people with deep know-how based on years of experience with medical instruments. I am happy to be able to share experiences with local people, enrich my views and also share our culture.

Is there something you perceive as a challenge?

What is not a challenge? I think it is a matter of attitude; to be able to accept challenges and be successful – this always was and is my main goal. We are facing an interesting opportunity taking the ownership of an existing service software tool, in order to fix it and to improve several functionalities. Technology is tough, and quality processes have been redesigned for this release version. The success of this phase and the quality of the delivery will be the bridge to even bigger challenges.

What would you say is different with projects in the U.S.A. to European projects?

American companies understand what gives them a long-term competitiveness, and I think this is one of the main assets. They have a wide exposure to many different fields of domains (health and medical in the case of Boston) and this is a clear advantage. They align the priorities and objectives of industry and universities (i.e. MIT, Stanford, Harvard…) to be competitive and to get benefits from these alliances.

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