Disruptive outsourcing is the new trend

According to a recent survey by consulting firm Deloitte, traditional outsourcing is dead and will increasingly be replaced by disruptive outsourcing in the future. The focus is shifting from traditional work transfer to upfront transformation and automation. Organisations are recognising that disruptive solutions can revolutionise the way they do business, and that “buying” capabilities in the marketplace is generally faster and more scalable than developing capabilities internally. Emerging solutions incorporating cloud and automation are empowering organisations to work smarter, scale faster, reach new markets, increase productivity and, ultimately, to gain competitive advantage. The primary goal is to accelerate innovation, increase effectiveness or expand business. Fifty-nine percent of respondents in the Deloitte survey want to bring products and services to market faster. The technologies required for this, such as cloud computing, robotic process automation (RPA) and artificial intelligence (AI), give companies the opportunity to use outsourcing to realign their own business models.


Several factors influencing the decision

Make or buy? Do-it-yourself or outsourcing? Every company today is challenged to put itself, its services, its organisation and its costs to the test bench again and again. At the least, this raises the question of what belongs to one’s own core competencies and what does not. And this is followed by the question of whether it is advantageous to outsource certain processes or areas. However, this decision can be quite complex and is not so easy to make. On the one hand, it depends on the type and scope of the processes to be outsourced. Are you dealing with one-off or recurring tasks? Routine activities or new challenges? What is the relationship between your own efforts and those of outsourcing and does this increase the company’s flexibility? Above all: Is there a specialised and trustworthy outsourcing partner who can adapt individually to the needs of the client?

Most important reasons for outsourcing software development