Service Desk Specialist (1st & 2nd level)

Bratislava Junior Min. 1 200€ - depends on skills and experience

If you have experience in 1st level IT support and you would like to move further in your career, let us now!
For the operation and enhancement of our ICT infrastructure, we are looking for a 1st and 2nd Level IT Specialist for internal client as reinforcement of our international team.

About the position


  • Maintaining of local IT infrastructure
  • 1st / 2nd level support on-site and via remote access to HW and SW, as well as peripherals
  • Setting up of notebooks and PCs, as well as support for rollouts
  • Delivering best practice incident, problem, request and asset management solutions
  • Maintaining awareness of service levels for all assigned tasks
  • Installation and testing of software applications, based on MS Windows 10, Office 365, Intune
  • Administration of Active Directory and Exchange
  • Back-up, restore of data
  • Support of IT-projects planning and implementation


  •  Good MS Office knowledge
  • Good MS-Windows 10 Knowledge
  • Experience with MS Active Directory, MS Exchange and MS SharePoint
  • Communicative personality with pro-active approach

Plus is:

  • German language
  • Basic knowledge of Incident, Problem and Change Management (ITIL), and IT ticket systems (ITSM)
  • Experience from international company


​​Interesting projects based on the newest technologies
Opportunity for self-improvement and career growth
Internal & external software development education and trainings (certifications) covered by ERNI
Occasional business trips to Switzerland
Flexible working time & overtime compensation
5 weeks of vacation
3 sick days
Language courses (English, German), fully covered by ERNI
Sport & culture personal ​budget (including medical care, yoga in the office)
Referral & relocation bonus
Fully covered meal vouchers
Newly renovated rooftop of the building for free time activities
Team buildings (grill parties, Christmas dinner, Hack&Hike, ERNI Performance Days – two day education & leisure event, sport events, company breakfast etc.)
Well-established community: Inspire Lab, Meet-ups, Brownback Sessions, Running club, Climbing club, Board games club, etc.

About the recruiter

Kozmová Kristína (ERNI)

Email: [email protected]

Trust, Passion, Responsibility and Independence

About us

ERNI was founded in 1994 in Switzerland to develop innovative software for international companies and small to medium­sized enterprises. Today, the ERNI Group has more than 800 employees at 15 locations in 7 countries and continues to grow. Interested?

Sounds interesting?
Apply now!