by Alfonz Martinez, Javier Fernández and Juanes Alejandro

Chapter 1 – Lessons learned from our Scrum Masters

Are you killed by overreporting? Are you overloaded with meetings, reports? Are you a bit lost with the amount of escalations, requests?

Even in companies that are familiar with home office, we are all are facing an increasing demand of reporting and meetings due to Covid-19. This situation is happening at all organization levels.

It often comes from a top-down need so the company is able to

  • make more decisions,
  • make them properly
  • and make them faster.

Do not minimize the information the team needs either. So often bottom-up information needs shall increase and these must be met (a bunch of small chats and informal conversations are not happening right now).

Over reporting also comes from some companies with a “just adopted” home office culture and from some individuals with a weak understanding of trust. When changing from Presence Work to a 100% Working from Home scenario, lots of doubts might arise to some people at the company.

This extra reporting dramatically impacts us, every day, decreasing our productivity and our motivation. So, we must adapt our activities and objectives to this new scenario, looking for pragmatism and efficiency.

See below some tips you can consider to improve this “over reporting” scenario, aiming to recover the confidence as fast as possible.

  • Ask for expectations, understand, get context. Ask your leaders, managers, stakeholders about what extra info they need, why they need it and how often. You need to understand their concerns and needs.
  • Think about how to sustainably support this new reporting. Suggest productivity improvements about how to create and maintain it. Align the extra reporting you do with the extra reporting you ask for.
  • Think about information confidentially. New reporting scenarios might need different “read/edit” rights. New working groups are created, more critical decisions are done. Check that everybody sees what they have to see.
  • Do not duplicate reports. Build short executive summaries instead and bring the original reports to this “extra reporting” environments. If needed, you can open them.
  • Do minutes. In over reporting scenarios, do minutes, they will help everybody to remember and focus. Use digital tools always, obviously.
  • Fastly review meeting structure and minutes. Improve fast the extra meeting structure and the way you do minutes. Get feedback fast and improve next extra meeting ASAP!
  • Proactively plan for more if needed. Increase the number of reporting meetings if needed but keeping them shorter. Initially they will take longer but after one or two weeks, the meeting will be much fast and productive
  • Conciliate all agendas. Take care so all participants can join the extra meetings properly. Covid-19 needs us to be more flexible and empathic about when we can meet or not

What is the impact in all of us?

  • Visibility and confidence is boosted. You plan for a structured and proactive way of communicating to all people. You managed all expectations and generated the information to make decisions properly.
  • Productivity is increased. We avoid hundreds of mails and communications, we improve unmanaged communications and we reduce escalations. We can forward most of the questions to the regular extra meeting.
  • Priorities have to be reviewed. New reports, meetings, communication channels require time and effort. Analyze stopping other initiatives, ask for being released in other duties. Ask for priorities.
  • Motivation is boosted. If you manage better, you feel better, you feel productive and efficient. Your stakeholders as well

News from ERNI

In our newsroom, you find all our articles, blogs and series entries in one place.

  • 27.09.2023.

    Unveiling the power of data: Part III – Navigating challenges and harnessing insights in data-driven projects

    Transforming an idea into a successful machine learning (ML)-based product involves navigating various challenges. In this final part of our series, we delve into two crucial aspects: ensuring 24/7 operation of the product and prioritising user experience (UX).

  • 13.09.2023.

    Exploring Language Models: An overview of LLMs and their practical implementation

    Generative AI models have recently amazed with unprecedented outputs, such as hyper-realistic images, diverse music, coherent texts, and synthetic videos, sparking excitement. Despite this progress, addressing ethical and societal concerns is crucial for responsible and beneficial utilization, guarding against issues like misinformation and manipulation in this AI-powered creative era.

  • 01.09.2023.

    Peter Zuber becomes the new Managing Director of ERNI Switzerland

    ERNI is setting an agenda for growth and innovation with the appointment of Peter Zuber as Managing Director of the Swiss business unit. With his previous experience and expertise, he will further expand the positioning of ERNI Switzerland, as a leading consulting firm for software development and digital innovation.

  • data230.08.2023.

    Unveiling the power of data: Part II – Navigating challenges and harnessing insights in data-driven projects

    The second article from the series on data-driven projects, explores common challenges that arise during their execution. To illustrate these concepts, we will focus on one of ERNI’s latest project called GeoML. This second article focuses on the second part of the GeoML project: Idea2Proof.

  • 16.08.2023.

    Unveiling the power of data: Part I – Navigating challenges and harnessing insights in data-driven projects

    In this series of articles (three in total), we look at data-driven projects and explore seven common challenges that arise during their execution. To illustrate these concepts, we will focus on one of ERNI’s latest project – GeoML, dealing with the development of a machine learning algorithm capable of assessing road accident risks more accurately than an individual relying solely on their years of personal experience as a road user, despite limited resources and data availability.


  • 09.08.2023.

    Collaborative robots revolutionising the future of work

    The future of work involves collaboration between robots and humans. After many years of integrating technology into work dynamics, the arrival of collaborative robots, or cobots, is a reality, boosting not only safety in the workplace but also productivity and efficiency in companies.

  • 19.07.2023.

    When the lid doesn’t fit the container: User Experience Design as risk minimisation

    Struggling with a difficult software application is like forcing a lid onto a poorly fitting container. This article explores the significance of user experience (UX) in software development. Discover how prioritising UX improves efficiency and customer satisfaction and reduces risks and costs. Join us as we uncover the key to successful software applications through user-centric design.

  • 21.06.2023.

    How does application security impact your business?

    With the rise of cyber threats and the growing dependence on technology, businesses must recognize the significance of application security as a fundamental pillar for protecting sensitive information and preserving operational resilience.