News from ERNI

Our customer in the telecommunications area requested more efficiency in the service delivery alongside raising quality. Is it possible to reach these seemingly contradictory aspects? Yes. We proposed to switch from the time and material model to an outcome-based collaboration. Read more about how the realisation worked out and what it meant for the customer.

Nowadays someone’s decision to buy is no longer a single, impulsive act but usually the culmination of many steps taken before the final selection is made.

If the maturity with the customer allows it, an outcome-based collaboration is an effective way for both the customer and the service provider. In this article, we talk about what outcome-based cooperation is based on and what benefits it can bring to all parties.

In our new four-part interview series about Digital Business Consulting, we want to give you some insights into the daily work of our experts. We talked to four of them about their recent projects, the challenges they faced and how they overcame them to create the most value for our customers. In the last interview of this series, Patrick Wilhelm talks about how he and his team helped a company, which is rich in tradition, to move into the 21st century. He is active as a Principal Consultant for the Swiss market unit and is globally responsible for the Innovation and Digital Business Consulting services.

In our new four-part interview series about Digital Business Consulting, we want to give you some insights into the daily work of our experts. We talked to four of them about their recent projects, the challenges they faced, and how they overcame them to create the most value for our customers. In the third interview of this series, Evert Smit talks about consulting on bringing a state organisation to a more state-to-the-art IT system and helping them keep their image of an innovation company. Evert is a Principal Consultant with long-year expertise on topics like Strategy, Change Management, Digital Transformation and Data Intelligence.

An association of architects and engineers in charge of overall norms and directives in the construction area needed to respond to the changing requirements of their end customers on interaction and exchange.

B2B companies need strong brands in order to lend an emotional power of distinction to rational arguments. Strong brands help companies to assert themselves in competitive markets.

Brands today have a very different role to play compared to just a few years ago. Customers expect them to understand their needs perfectly and to act accordingly.

The IoT World Congress is the largest IoT event in the world, dedicated to helping increase productivity via disruptive technology. The ERNI engineers who attended the congress summarise their opinions and concerns regarding IoT deployment and development over the next few years.

A customer of ours in the area of science-based innovation asked us to develop a 5-year strategy for their IT department. This is how we took on the challenge.

In our new four-part interview series about Digital Business Consulting, we want to give you some insights into the daily work of our experts. We talked to four of them about their recent projects, the challenges they faced and how they overcame them to create the most value for our customers. In the first interview of this series, Nicolas Neuwirth talks about how he and his team initiated a new data strategy in just 3 months. He’s a Zürich resident and a Junior Consultant at ERNI with a master’s degree in business innovation at the university of St. Gallen.

There are many companies that struggle with the transformation into a DevOps organisation. In general, it is challenging to organise a bigger group of people. On a company level this is even harder and the stakes are higher. Again, there are companies that can guide you on the way as a trusted partner.

There are four technological approaches for the development of a mobile app: Native, Cross-platform, Hybrid and PWA. Which option to choose depends on many factors. ERNI has now developed a questionnaire that supports you in this important decision: the AppType Chooser.

Strong brands ensure long-term customer loyalty to a company and create turnover and growth. They are present in the minds of potential customers, are seen in a positive light and enjoy a sense of trust.

One of our biggest customers in the transportation area approached us with a request to establish a programme for digitalisation of processes in the area of project engineering.

An interview with Dr Sergi Figuerola, Founder and CTO of the 5G Barcelona Alliance.

The manufacturers of health apps have not had an easy time in recent years. The e-health market is not only fiercely competitive, but is also fraught with numerous legal hurdles.

When we speak of design, we usually mean something’s visual appearance. Design is much more than this, however.

Today, more and more companies – from the manufacturing sector to the engineering industry – are starting to use such technology to optimise products, refine processes and predict possible failures.

IoT has been changing the mindset of the entire sports industry for years now. The IoT market does have an upward trend and the top leagues and teams will be a significant part of it. IoT can not only provide useful data when developing one’s performance but also influence the team strategies, boost fan experience, and help referees make the game fairer. ERNI engineers and keen sports enthusiasts Robert Cluet and Toni de la Torre discussed the key areas that the sports industry focuses on nowadays and offered their opinions from multiple perspectives.

At the very beginning, we find the most important question. What does a brand stand for? And where is the brand heading to? People are irrational and so are their choices. This reflects itself in many decisions they make. While that’s perfectly fine in private life, it can be challenging for a company. In each brand, each company and in every design aspect there is the potential to touch the people around. And a strong brand and appealing design generate business value. You can control and optimise the emotions of your brand based on data.

Only when a brand impresses the consumer, stands out from the competition, enthuses, captivates and surprises is the consumer prepared to buy, change supplier or try something new. This is exactly what brand experience design aims to do.

Healthcare is facing numerous challenges. As our population ages and the cost of care increases, the healthcare industry must find innovative ways to solve operational, clinical, and financial challenges. Technology allows these devices to generate, collect, analyse and transmit data, creating the Internet of Medical Things: a connected infrastructure of health systems and services.

We all know it, Covid-19 killed human interactions. But there are two different contexts our ERNIans are living nowadays

In our second episode of the interviews with three Agile experts at ERNI, we deal with the transformation to agile itself. What does it bring along and are there any tips for doing it right? What pitfalls are there?

If your company is able to deliver a positive experience for your customers, it not only raises their willingness to buy but also their loyalty to your brand. To find out, if your company is able to do so, you can start by taking an unbiased look through your customer’s eyes. Would you be happy with the experience?

At ERNI Germany we as a team want to stay connected throughout the Corona crisis.

There are plenty of project management methodologies, so what makes Scrum so special and how can we compare it to traditional project management frameworks?

Agile is functioning well, remotely just as good as in person which is especially important in the time of the Corona crisis now. Having expertise with working in distributed teams, our experts Christian Glück, Tanja Neuenschwander and Joffrey Zehnder answer some of the principal questions about the methodology in our series of 2 episodes.

Design thinking, Lean and Agile are mainly based on in-person workshops, yet the reality of most teams is that they are global and thus not able to meet in person on an every-day basis.

Are you killed by overreporting? Are you overloaded with meetings, reports?

Due to the recent pandemic situation worldwide, we did our first fully remote design thinking and innovation workshop for a customer in Switzerland. The prospects are that this will ongoingly be a remote design thinking process also for the future.

Electronic records, faster and more precise diagnostics, new technologies helping people get better. There is no doubt that the future of hospitals is digital.

Welcoming a new employee in times of Corona and home office: Sandra Hohl started on 1 April 2020 as a Junior UX Engineer / Consultant and gives us an insight into how she experienced her remote onboarding process.

Working from home offices, ordering food from online shops, telemedicine via video – the global corona crisis has brought digital business models into the daily life of many people in record time. The current crisis shows us how important digital business models are these days.

These days we are confronted with a crisis of unprecedented proportions. Within a very short period of time, many social norms have been turned upside down, and we have to cope with challenges in our everyday lives that we have hardly known before.

Simply asking your colleagues something across the desk is less of a hurdle than writing an email and then waiting a long time for an answer. But even if a team member is on the other side of the world, you can still work efficiently. Learn some basics on how to keep the distance short despite the actual distance.

“He who does not move with the times, will be removed over time.” What the German poet, philosopher and playwright Friedrich Schiller prophesied more than 200 years ago on the subject of progress is also true today for the digital transformation.

Within the current situation related to measurements in regard to the Covid-19, remote work is becoming a crucial part of business continuity. What are the factors influencing its effectiveness? As a partner with experience in working with geographically dispersed teams we know the key factors to focus on.

Almost four months after their start at ERNI, the fresh colleagues summarise their impressions.

Digital Business Transformation is an umbrella term that is made up of many individual elements – which can include, for example, the digitalization of internal processes, customer experiences or business models. This is what makes the topic so complicated.

At ERNI Slovakia, we have a nice habit of having Breakfast at the office bi-monthly.

ERNI «Snow ‘nd Fun» started at the beginning of 2000 under the name «Snow Xtreme» organised by a former colleague. Typically two to four hard guys attended this event on the first Friday of March in Engelberg. Nothing but powder snow they were looking for.

Artificial intelligence is conquering the business world. But how do you actually teach devices to think for themselves? ERNI developer Marek Linka explains.

The first ERNI Development Day of 2020 was the first EDD I was attending just as an attendee since I joined the organisation team about two and a half years ago.

How artificial intelligence and machine learning can make everyday work in the automotive aftermarket easier.