AI-assisted claims operations for modern insurers

Explore a live demonstration of how multi-agent AI can support claims intake, evidence assessment and fraud prioritisation while keeping humans in control.

THE CHALLENGE

Insurance claims teams are under pressure

High claims volumes

Fraud detection complexity

Slow operational workflow

Increasing customer expectations

Claims teams spend hours reviewing documents, images and evidence manually.

Potential inconsistencies are difficult to identify at scale.

Low-risk claims still consume expert review time.

Customers expect faster and smoother claim experiences.

HOW IT WORKS

A multi-agent approach to claim assessment

Each AI agent focuses on a specific task in the claim lifecycle, working together to deliver faster triage and better prioritisation for human reviewers. 

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Claim intake validation

Evidence assessment

Coverage verification 

Fraud signal detection

Cost estimation

Decision routing

Customer communication

HUMAN IN THE LOOP

AI-supported, not AI-uncontrolled

The demo illustrates how insurers can combine AI agents with human oversight to prioritise high-risk cases while accelerating low-risk claim handling. 

AI handles repetitive and time-consuming tasks

Experts focus on the decisions that matter 

Full transparency and auditability at every step

WHY ERNI

Beyond AI prototypes

Enterprise integration

Governance & control

Human-in-the-loop

Designed to integrate with your systems and data landscape.

Built with security, compliance and data privacy in mind.

AI augments your experts, it doesn't replace them.

We don't just build demos. We help insurers make AI real in their operation.

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Operational focus

From concept to production 

Swiss Software Engineering

Focused on real business impact in claims operations.

We support the full journey from exploration to enterprise scale.

Quality, reliability and innovation at the core of everything we do.

Ready to see 7 AI agents handle a live claim?

See the entire claim lifecycle, from intake to resolution, handled by AI in a live 20-minute session.


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