Patrik Opát joined ERNI in April 2019. With his previous experience as Scrum Master, IT Business Analyst and IT Consultant, he became Service Unit Leader of Scrum Masters and Product Owners on our Bratislava, Slovakia site later in January 2020. Patrik follows his motivation of helping people improving their work life through coaching, guidance, process improvements and removing impendments.

The reasons for outsourcing are actually always the same: Lack of in-house expertise – i.e. too few or not the right employees on the one hand – and concentration on the core business on the other. Often there is also a lack of internal resources for the implantation of new technologies such as cloud computing, artificial intelligence or virtual reality.

Simply capturing data doesn’t automatically make for good customer relations. The desired effect is only achieved when you have the right idea to match.

Are people outside the team assigning directly tasks to the scrum team members? Is the team clear about what they are expected to do?

Christine Salzeller has been with ERNI since 2017. In 2013, at her previous job, she first came in contact with Agile and Scrum, which she got to know as an alternative to the classical waterfall model. She took over the role of a Scrum Master at ERNI in April 2019 and currently coaches three teams. In this interview, Christine tells us what a typical day of an Agile coach looks like.

Today’s agile book summary comes from our Agile Coach Christian Glück. Read about why he thinks the book This is Lean from Niklas Modig and Pär Åhlström is the best he has read so far.

Brands must act successfully throughout the entire customer journey. And this doesn’t end once a successful purchase has been made.

Have you ever wondered what makes an Agile practice run smoothly? The factors are described widely. From daily life, you can point out habits that make the difference and are worth following. In this series, our Agile expert Joffrey Zehnder reveals what he has learned throughout his years of working as an Agile Coach.