The digital age is living with a spectacular vision: reality becoming virtual, intelligence becoming machine-based, humans becoming dispensable.
What seems to be a serious problem for us today could be solved by a digital system tomorrow. “Software eats the world” isn’t quite fitting. It should be: “Software saves the world” – that is the hope and the sales promise at the same time.
In order to find an equally concrete and practical answer to this very concrete and practical question, we need to know what we want in the first place. It is not enough to speculate about what the digitalised world of the future will look like. The question must be what this world should look like.
Because with every digital business case, we shape this world. Where are we going with this? What for? According to which measure? No one in a responsible position who decides on digitisation projects, finances them, manages them and is measured against them can avoid these questions.